Privacy Policy

Who we are:

At Sandon Hall we’re committed to maintaining the trust and confidence of our visitors to our web site.
We want you to know that Sandon Hall is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

This Privacy Policy, provides detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of data we collect:

Website Cookies:

Our websites use cookies to collect information.  This includes information about browsing and purchasing behaviour by people who access Sandon Hall website. Cookies also monitor information about pages viewed, products purchased and the customer journey around our site. Detailed information is set out in our Cookie Policy

Google Analytics:

When someone visits www.sandonhall.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Email info for marketing lists:

As part of the registration process for our e-newsletter about events at Sandon Hall, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, ConvertKit, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see ConvertKit’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing [email protected].

Ticketing Data:

When you purchase a ticket (or tickets), from Sandon Hall or online your name, address data, email and contact number will be stored in our ticket buying platform, Digitickets.

Accessing your personal information:

You are entitled to view, amend, or delete the personal information that we hold. Email your request to [email protected] and we will respond to your request from there.

Updates to this policy:

This policy will be updated on an annual basis or in response to changes in legislation relating to GDPR. The next scheduled update to this policy will be 1/6/2019